FAQs

 

How do I sign up for a trade account?

 

  • Using the Login / Register link at the right hand end of the menu bar will take you to a sign up page. 

  • On this page you'll see "New to this site? Sign Up". Click Sign Up to register. 
    PLEASE NOTE - even though you may already be a customer of Jarapa, you will need to "sign up" to use this website

  • Please enter all your details into the registration form and Submit.

  • We will review your details to ensure you are a trade account and we do not sell to other shops in your area.

  • If we are unsure about anything we will contact you to confirm your details or the products you are interested in.

  • Once your account is approved you will receive an email to confirm.

 

How do I place an online order?

  • Once you are logged in, the Login / Register link at the right hand end of the menu bar is replaced with a drop down menu.

  • Click the down arrow to view the menu.

  • Select Browse & Order.

  • You should now see our full catalogue with prices.

  • Add items to cart in full case quantities (case quantities are shown for each item in the Case Quantity field) eg if 6 items per case order 6, 12, 18 etc.

  • Once you have completed your order click the basket and Checkout.

  • Follow the steps shown

  • We will NOT ask for payment.

  • Once we receive your order we will check we have all the stock, confirm the order and request payment offline.

What browsers does your store support?

For desktop devices we recommend Google Chrome (version 76 and above) otherwise please use:​

  • Safari for Mac (version 12 and above)

  • Microsoft Edge (version 18 and above) (ADI builder not supported)

  • Firefox (version 72 and above)

For mobile devices please use:​

  • Google Chrome for Android

  • Google Chrome for iPhone

  • Safari (iPhone 7 and above)

TO VIEW OUR FULL PRODUCT RANGE, SEE PRICES AND PLACE ORDERS PLEASE SIGN UP FOR A MEMBERS ACCOUNT

07939 555737

stewart@jarapa.co.uk

Dorset, England, UK

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